Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of actioncamerazone.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
😇Item as described. Came quickly. Packed optimally. Accessories in full. All in working condition. I recommend it.😊✨
Very good product I bought for gift. Recommend the store and seller are congratulated, sent super fast. Product arrived with 10 calendar days for Rio de Janeiro RJ.
Good, bright, you can yak on the basis of this and the distance of the background. Battery not overfishing
High quality product, on the same day that arrived I was able to use it in the first work, excellent seller
I love to take pictures and I really liked this purchase❤️ This is a cool light lamp for shooting high quality photos and videos! The store has various configuration options-I chose the most complete. Included: Diffuser lamp, camera and phone mount, tripod, cable, instruction and various fasteners! The package arrived securely packed in a branded box with film-this is a great option as a gift! The lamp shines very brightly, has different modes of light and light switching! I am very satisfied! Thank you very much seller!
If one can cut down on AliExpress!! I jagged the 26.05, 15.06 came, shvidka delivery, everything, packed the Bulo in the nupirka and the zest parcel. I would like to cut it for good yakbi pakuvannya Bulo B trishki, let's cut it, the packaging of the trishki Nibi is bent, the ale has not been thrown into it. Puzzled brothers with them. In the general set of the Bulo mustache, it is assigned to the seller. Brace yourself easily. To send a yaskrao, get a Bagato of the regime, you will send a lot of money on the Izi, I will be satisfied with the purchase, I will recommend it!👌🏼❤️
Super new thing for me to write down a video that photo. Svitilodny videolichtar iz with a 360 ° head, which should be darkened, with a little rozsiyuvach and a trimach for a phone/tripod. Mak Bagato koloriv that regime. Hoops at the vicoristan. In sets of cord for charging. The goods are not for all the money. Recommend!
Super! I advise everyone! Ordered 3 sets. Quality fire, the battery is fully charged, it works! But the packaging is not very good-these are three pouch bags. Which were placed in one large ordinary mail bag. The corners are slightly warmed up.
Product matching the description وجمييل The seller shipped the order quickly and the delivery took 23 days
Excellent material, quality as per the announcement. I was surprised by the quality of the product. Tested and approved👍
The quality looks very good, various options of scenes and temperature controls, the display helps a lot to understand the options
Very satisfying with the product, great for pictures and video production. Seller very recommended! Product arrived much much before the day line time.
I take everything cool for 4 pieces, it works perfectly, the quality is good, the packaging and delivery are also good!!!
Great product of excellent quality, various color options of LED and intensity, very well produced the material
Cool LED shooting lamp. The lamp has many light settings: color, brightness, 20 flashing modes. Convenient display with control, there is a battery level. 3100 mAh battery, Long keeps charge. The quality is excellent, without defects. I chose the option with a complete package. It includes: Diffuser lamp, mounts, tripod, cable and instruction. The lamp is lightweight, bright, portable. Packaging: Brand box. The goods arrived without damage. Delivery on time. I'm satisfied with the order. Recommend!
The younger class is small, it is too hard to lighten, I took one for a test, or even the Bachu is in the ideal Reba 2. it is easy to wander the complex Super. I recommend it! I did it for the 2,5 level. With the seller of the nebulo, you spit up to shvidko.
Great product, arrived before the deadline! Well packed, I was not tariff! Can buy without fear.
Product to Turkey 10? Came quickly in the day, from 2000Kelvin to 8000Kelvin with all kinds of rgb light settings from 0 to 360 degrees with a strong lighting and available in various kinds of animation in the ambulance police sos Fast rgb changes, such as fast rgb changes I recommend that you can use it in the colors you like animate, illuminating the environment very comfortably as satisfying and beautiful.
Very cool backlight lamp for video and photography. 120 LED bulbs are installed on the device, covered with a silicone diffuser. The glow temperature is adjustable from 2500 to 9000 K. Brightness can be set from 0 to 100%. The built-in battery has a capacity of 3100 mAh. Charging via tape-C cable. There are 20 different light effects: Flash, police car, TV and others. The size of the device is compact 10,6*6,6*1,5 cm, weighing only 120g, which allows you to wear it even in the pocket of your trousers. The kit includes all the necessary for the mount, including the tripod, full set, very convenient.