Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of actioncamerazone.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
все гуд. доставка новою поштою.
A voir à l'usage. Contient moins de connectique que les originales GoPro. C'est à dire qu'elles ne fournissent pas le temps de fonctionnement restant. Le chargeur semble aussi plus lent qu'un chargeur GoPro. Ceci explique le prix.
Доставка в Днепр на Новую почту за 66 дней. Комплект соответствует описанию. Батареи заряженные на 60-70 процентов. После использования дополню отзыв.
Доехало быстро, упаковано хорошо.
2020-Nov-20: Items received today. Bought during 11.11 sales. Good received in good condition.
Recording at maximum 4k resolution, I did about 15 minutes of recording with 20% battery. I think it is a good product. Despite the lockdown very fast shipping
Delivery via new mail in 14 days. Thank you for your promptness. Batteries perfectly approached the camera Go Pro 7 Black, the camera took them as their relatives, came with 60-68% charge. Now you can go skiing and take a long time to shoot beautiful videos. It's OK.
It's ZBS. The batteries are working, the sizes are completely the same as the original ones. Charging pashet. It seems to me to be a very convenient device, especially on FPV flights. I will no longer worry that I will have only one semi-charged battery for my GoPro
Took 20 days to get the battery in Netherlands
Super! All as in the photo!
This is an amazing store! I bought a charger and 3pcs batteries for GoPro Hero 7 Black Each battery lies in its own box and is sealed in film! The charger comes with a short USB Type-C cable and is neatly tucked into an imitation leather case. This is a very nice bonus. The action camera took these batteries like a native. The sizes fit exactly. The operating time is approximately the same as with the battery gopro. And what else is needed for a pleasant using of the camera. The goods were delivered on time, but there were some nuances in the goods, the employees took a responsible approach to solving this problem. They were always in touch and were friendly in communication with me. Without reminding, they themselves extended the waiting time until all the nuances were resolved! I highly recommend this store because it values its reputation and cares about its customers. The order came in about a month and was tracked all the way! This store left only positive impressions.
Дуже швидка доставка, раніше ніж було написано при замовленні. Зручний зарядний пристрій з кришкою, не будуть батареї вивалюватися при зарядці в рюкзаку під час катання на лижах.
хорошо упаковано, в комплекте чехол, аккуратно упакованные аккумуляторы, зарядное и кабель. все работают, аккумуляторы заряжены наполовину.
very fast delivery!
Super product works very well I recommend 100% super fast delivery
Perfect.
The goods are excellent, the delivery was long 88 days, but the store here is not
All came))) Delivery by new mail... Tracked through the new Global Mail. Put on charge. Checked batteries charged at 67%
chegou em perfeito estado! testei na gopro e funcionou perfeitamente.
Checked, work, rDNA was charged at 15% Other by 53%, goopro 7 turns on works, let's see how much. In the complete set a leather case, pleasant to the touch, odorless, in the case, corresponds to the description. Thank you store.
Decent quility. Fits good with gopro 7black.
Baterie nie wywołują ostrzeżenia na ekranie kamerki (GoPro 8) o stosowaniu nieoryginalnego zasilania ;) Ładowarka wykonana ok poza klapką i jej zamocowaniem- tani twardy plastik sprawia wrażenie kiczowatości, zatrzask jakby miał się za chwilę wyłamać. Ogólnie polecam.
Good Battery Pack.... Supper store. This battery for most suitable Gopro 7 Black . thank you seller. Recommend !
All is well, came with 75% charge, GoPro did not fight. Recommend